Privacy Policy

Your privacy is important to us. Learn how we protect and manage your personal information.

Our Commitment to Privacy

Truepsychics.ca is firmly committed to privacy. The following discloses our information gathering and dissemination practices for all of our products. The protection of your privacy being very important, we have adopted the following practices to safeguard the confidentiality of your personal information.

What Information We Collect

Depending on which community you choose, you will be asked for some personal but non-identifying information to complete your profile (i.e. whether you have dependents, height, body type, race, religion, whether you smoke, etc). This information is not linked in any way to your personally identifiable information, for other members to hear.

We gather demographic information (like your city of residence and/or age). We may share some of this information with our professional advisors or consultants for our own research purposes. However the information shared will be limited to non-personally identifying demographic information shared under cover of a confidentiality agreement.

How We Use Your Information

The specific information we collect is not shared with other organizations and we will never release your personally identifiable information to an external organization without your prior consent except for the purposes of validating credit information and collecting debts, or unless we reasonably believe we are required to so by operation of law.

Data Retention

We keep the information you have given us for as long as you are a member of our product.

Updating Your Information

You can always verify or request the deletion of the personally identifiable information we have collected and change your registration information by contacting Customer Service. Any such request may also be made by contacting the Privacy Officer.

Use of Cookies

Yes, we use cookies (small files that a site or its service provider transfers to your computers hard drive through your Web browser) that enable the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

Monitoring Online Behavior

Our members communicate with each other through private voice messaging and live connections. While we do not, as a rule, moderate or monitor members' private exchanges, we reserve the right to do so if we suspect users of being under 18 or of using our service for the purpose of solicitation or any other violation of our terms of use or Privacy Statement.

Opting Out

If you wish to opt out from any of our services, please send an e-mail to: support@truepsychics.ca with subject: "Opt Out Request", listing your mobile or landline phone number and a description of the services you subscribed to if any.

The opt out process will take approximately one business day to take effect.

Advertisement Policy

We do not have advertisers on our telephone products. Nor do we provide any customer information to advertisers for the purpose of lists or contacts.

Contact Us

Further inquiries about our Privacy Statement or the practices of our Telephone Meeting service(s) should be directed to:

Privacy Officer

True Psychics

E-Mail: support@truepsychics.ca